• Our Crew

    These are the faces of In Home Computer Care, listed from left to right, Shane, Jessica, and Vince. Shane is the founder and owner of the company, Jessica is our receptionist, and Vince manages our office and does most of the in-house work.

    We specialize in drop off / on-site IT services for Residential & Small Businesses, and we excel in doing a complete job. If you are looking for a company that will keep your interests at heart and focuses on caring personal service that can be trusted then we are for you!
  • Shane Lesnow

    Shane the owner, Has been working in the "Information Technology" field for 15+ years which gives him a well rounded level of knowledge. His experiences range from sales to high end network administration. Shane by nature is a kind individual with a strong desire to help others which is one of the major reasons he started "In Home Computer Care".
    Shane has also built a reputation for going out of his way to make sure that the job is done right, and he focuses his business on caring personal service that can be trusted.
  • Vince
    Buttigieg

    Vince is the office manager at our Roseville location. He handles most of our inner office work as well as a fair amount of our on-site residential and small business projects. Vince has worked for us since January of 2013 and has helped us continue our rapid growth and quality service.
  • Jessica
    Lesnow

    Jessica is Shane's wife and the first line of contact for all clients and potential customers. She works diligently to make sure that every concern is document and addressed, so when the work is done it is truly complete..
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Welcome

Welcome to the new website of In Home Computer Care we are glad you came!

Please feel free to take a look around as things are quite different from our old site. On your left there is a direct link to our Facebook Fanpage, please take the time to "like" and share it.  We post helpful hints and tips along with informative articles right on your news feed! Also look at the bottom of our page, you can now live chat with us during normal business hours (Monday- Friday 9am - 5:30pm). We also plan on producing a bi-weekly article full of stories from the road, hints tips and tricks to help make your computer experience easier and more enjoyable, news, and any upcoming specials. 

We are very happy with the overall look of the new site, ease of navigation, and the wealth of information located with in our pages. If you have not added it up we list four ways for clients to get in touch with us Phone, Facebook, Live Chat, and E-mail. As time goes on and we get feedback from you and others, we will make slight changes to continually enhance the site. 

Thanks again for Stopping By!

Helpful Hints & Tips

In the IT Industry we do not run across many people that are 100% happy with their computers. The complaints are fairly standard to the point we have them memorized. The big three are my computer is to slow, to old, or the new look of windows 8 is too difficult to understand.

Too Slow: ( Could Be Caused By )

  • Failing Hardware
  • Malware / Viruses
  • Incorrect Windows Settings
  • Applications hogging system resources

 Too Old: ( Relative To Usefulness )

  • Do you find yourself waiting for the computer to respond to you requests?
  • Does the computer do what is needed productively when working properly?

The reason we ask the questions above, is if the computer / pc is doing what needs to be done in a manner that is productive then it is worth repairing.  We prefer to say the age of the machine is really only a number; however, if you are running windows XP,  Microsoft is going to stop supporting it April 8th of 2014.  

Windows 8:

If you are having difficulty understanding Windows 8, it is to be expected.  Microsoft has decided to completely change the way Windows looks and feels. Be patient, and take your time.  It will take some getting used to, but you will enjoy it once you learn the ropes and we are here if you need some guidance.

To help you address the issues of a slow computer here are some tips that can help add some life back into it. 

  • The first step would be to clear out any old programs or files you still have on your computer. If you do not play that game anymore or have installed several un-used programs that may be loading when windows starts consuming resources, why not remove them from your computer? Removing these extra programs will help speed up the computer because Windows will not be loading information about your old applications.  

Below are the steps on how to remove old applications to help clean up your computer.

    • Windows XP you can go to Start > Control panel > Add/Remove Programs.
    • Windows Vista, 7, or 8 you can simply hit the Start button and type in Control Panel and find Uninstall a Program

Speed It Up:

Another thing you can do to speed up your computer is to keep your file fragmentation low. A simple analogy about file fragmentation is if you think of your desk at work you have folders and in those folders you have files. If you are well organized the first sheet of paper is labeled #1 and then they count up until the end. Your computer works much like this, everything has an order and everything has its own place. If everything is where it is supposed to be and in order, your computer can find what it is looking for faster. If the desk gets messy and files are out of order your computer will take a little longer to find them.  

Checking File Fragmentation:

  • Windows XP - Go to Start > All programs > Accessories > System tools > Disk Defragmenter.
  • Windows Vista, 7, and 8 - Start > and type in defrag, find Disk Defragmenter and hit enter. 

Always analyze the drive first, Windows will tell you when you need to defragment it. Usually about 10% fragmentation is when you will be told to defragment the hard drive.

After following these tips and you still would like to speed up your system more please give us a call and we can look into a formal system tune up and adding more ram to your computer to help your system become more responsive.

Thanks for reading and keep coming back as we will be adding more articles every month. 

Virus Removal


 

Our virus removal process has been built around a deep thorough cleaning to ensure all viruses have been removed properly. We then go through and check for any security loop holes.

Virus Removal helps :

  • Secure data
  • Speed up systems
  • Prevent system instability
  • Protect against identity theft

Small Business


 

At In Home Computer Care we love to work with small businesses too! With over 65% of our business coming from small businesses we specialize in  centralization and protection of your data, the smoothing out of wrinkles in your network, and updating of old outdated equipment. 

Maintenance


 

As part of our tune up and maintenance package we like to ensure that your computer is running as quickly and smoothly as possible. 

Performing regular maintenance helps:

  • Save you money
  • Protects against data corruption
  • Reduce the chance of getting a virus
  • Keeps your computer running at optimum speed